If for any reason you are not completely satisfied with your purchase, you have the right to return it within 14 days of delivery. We also offer an extended return window of up to 30 days; however, returns made after 14 days will incur a 25% restocking charge and must be organized by the customer. Refunds will be processed within 3 to 5 business days of receiving the goods, and you will receive an email notification once your refund has been issued. Please note that payment processing is beyond our control and it may take up to 3 additional business days for the funds to appear in your account. If you are unable to return the goods to our warehouse yourself, you can call us on +441244722615 and we can arrange for collection; however, the cost of delivery will be deducted from your refund.